ug771 Privacy Policy — How We Protect Your Data

1. Introduction

ug771 takes your privacy seriously. This Privacy Policy describes how we collect, use, store, and protect the personal information you provide when you use the ug771 platform — whether you're browsing from Manila, placing a bet in Davao, or accessing the app from anywhere in the Philippines.

This policy applies to all users of ug771, including registered players, visitors who browse without an account, and anyone who contacts our support team. Please read it carefully alongside our Terms and Conditions, which govern your use of the platform as a whole.

2. Data We Collect

We collect information in three main ways: directly from you, automatically through your use of the platform, and from third-party verification services.

3. How We Use Your Data

ug771 uses your personal information for the following purposes:

• To create, verify, and manage your account, including identity and age verification.
• To process deposits, withdrawals, and other financial transactions in PHP.
• To provide access to sports betting, live casino, slots, and other platform features.
• To detect and prevent fraud, money laundering, and other prohibited activities.
• To send you account-related notifications, such as transaction confirmations and OTP codes.
• To personalise your experience and improve platform performance.
• To respond to your support enquiries and resolve disputes.
• To comply with applicable legal and regulatory obligations.

We do not use your personal data to make fully automated decisions that produce significant legal effects without human review. If you have questions about how a specific decision was made regarding your account, you can contact our support team.

4. Sharing Your Data

ug771 does not sell your personal information. We may share your data with trusted third parties only when necessary to operate the platform, and only to the extent required for the relevant service:

• Payment providers: Philippine online banking partners and e-wallet processors require transaction details to process deposits and withdrawals.
• KYC and identity verification providers: We use third-party services to verify the identity and age of new players.
• Technology partners: Hosting, analytics, and security providers who assist in running the platform under data processing agreements.
• Legal and regulatory authorities: We may disclose data when required by law, court order, or to protect against fraud and criminal activity.

All third parties who access your data are required to handle it securely and use it only for the specific purposes they were given access for.

5. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterwards to meet legal, accounting, and compliance obligations. Specific retention periods depend on the type of data:

• Account and identity records: Kept for the duration of your account and for a minimum of five years after closure, in line with standard anti-money laundering requirements.
• Transaction records: Retained for at least five years from the date of the transaction.
• Support communications: Retained for up to three years after the matter is resolved.
• Technical and usage logs: Generally retained for 12 to 24 months and then deleted or anonymised.

When data is no longer needed and there is no legal reason to keep it, we delete or anonymise it securely.

6. Security Measures

Keeping your data safe is something we take seriously at ug771. We apply several layers of technical and organisational safeguards:

• SSL/TLS encryption is applied across all pages, including login, registration, and payment flows.
• Sensitive account actions require OTP verification sent to your registered mobile number.
• Access to player data within our systems is restricted to authorised personnel only.
• We conduct regular security reviews and monitoring to detect unusual activity.
• Stored financial data is handled according to industry-standard security practices.

While we do our best to protect your information, no system is completely immune to risk. You can help keep your account secure by using a strong, unique password, not sharing your login credentials, and reporting any suspicious activity to our support team immediately.

7. Cookies and Tracking

ug771 uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. Cookies are small text files stored on your device when you visit our site.

We use the following types of cookies:

• Essential cookies: Required for the platform to function. These include session authentication and security tokens. You cannot opt out of these without affecting platform functionality.
• Performance cookies: Help us understand how players use the platform — such as which pages are visited most often — so we can improve the experience.
• Preference cookies: Remember settings you have chosen, such as language preferences or notification options.

Most browsers allow you to control cookies through their settings. Disabling certain cookies may affect how the platform works for you. We do not use cookies to serve third-party advertising on the ug771 platform.

8. Your Rights

As a player based in the Philippines, you have rights over your personal data. These include:

• Right to access: You can request a copy of the personal data we hold about you.
• Right to correction: If any of your information is inaccurate or incomplete, you can ask us to correct it.
• Right to deletion: You may request that we delete your personal data. We will do so where there is no legal obligation to retain it.
• Right to object: You can object to certain types of data processing, such as processing based on our legitimate interests.
• Right to data portability: In some circumstances, you can request that we transfer your data to another service provider in a structured format.

To exercise any of these rights, please reach out to our support team using the contact details in the footer of this page. We will respond within a reasonable time frame and may need to verify your identity before processing your request.

9. Children and Minors

ug771 is strictly for adults aged 21 and above. We do not knowingly collect personal information from anyone under this age. If we discover that a minor has registered an account, we will close the account immediately and delete any associated data.

If you believe a minor has used the platform, please contact our support team right away so we can take appropriate action.

10. Changes to This Policy

ug771 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically. Continued use of the platform after an updated policy has been posted means you accept the revised terms. If you disagree with any changes, please stop using the platform and contact us to close your account.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or how we handle your personal data, please get in touch with our support team. Our contact details are listed in the footer below.

For general questions about the platform, our FAQ page is a good starting point. For account-specific privacy requests, log in and use the in-platform support channel so we can verify your identity securely.